Hello friends! I’m Ivy an independent artist-preneur, and I am looking for people to join my dream team for my artist-run businesses where I create illustrated goods for people everywhere! I create fun relatable goods that spread joy and celebrate all the wonderful little moments of life. We are currently a small team of two with seasonal helpers throughout the year, but I am always working towards growing my team and my business. My dream studio is full of positive happy vibes, a passion for creation, and a motivation for success. If you feel like you’re a great fit for my team, please take a look at our current openings!

 

Current Openings

Operations Assistant

I am looking for an operations assistant to join my home studio in Richmond, BC, who would love to stay for the long haul! I have big dreams, with endless ideas that I’m hoping to bring to life and I need a reliable assistant along for this journey. This position brings a lot of joy to our customers through order fulfillment, online and in person customer service and performing administrative tasks that keep all the good times coming. As part of a small team it is important for my ideal candidate to have a friendly personality, who is capable of working independently, is able to self-regulate and is motivated to grow and improve.  

Responsibilities

• Packing and fulfilling online orders
• Packaging products for e-commerce and retail
• Administrative tasks such as keeping track of inventory and performing data entry using spreadsheets
• Performing product quality check
• Facilitating product repairs and managing custom orders
• Assisting in product production when needed, such as printing images, cropping prints and putting stickers into a cricut machine.
• Keeping an organized workspace 
• Keeping track of and restocking office supplies
• Communicating with customers and retailers through email
• Processing returns and exchanges
• Provide support for occasional in-person pop up shops and events when needed
• Performing inventory restocks at various retail locations (i.e. Shop Makers Gastown once a month) 

This position is:

• Part time permanent
• Paid hourly starting at $16.75
• 3-5 Days per week, 
• up to 29/hrs per week
• Weekdays with weekend availabilities. Candidates must be able to work 2 days of the weekend per month
• In-person - at my Richmond studio, and occasionally at pop-ups and events. 

Benefits:

• Casual dress
• Flexible schedule
• Store discount
• Paid vacation time and paid breaks  

Requirements:

• Minimum 1 year of customer service experience
• Drivers license
• Fully vaccinated for COVID-19

Skills:

• Experience with Google Sheets or Excel is an asset
• Experience with Notion is an asset
• Organizational skills is a strong asset
• Experience working with Adobe Creative Suite is an asset
• Previous experience working with a small business is an asset
• Is a go-getter who makes things happen!

What we are looking for in our ideal candidate:

• Positive attitude, willing to learn and tackle new challenges
• Passion and knack for creating exceptional customer experiences
• Excellent communication skills and isn’t afraid to ask questions!
• Is reliable and punctual
• A growth mindset, eager to take on a role that will evolve in the next 1-2 years
• Ability to work independently with accountability and attention to detail
• Commitment to use resources/tools provided to effectively solve problems 
• A team player mentality - positive and flexible when changes arise
• Desire to work in a small business environment
• Is respectful towards my home and family
• Dog friendly 

 

If you’re interested in applying please fill out this google form below! I look forward to learning more about you:

https://forms.gle/VHZZdGuQpChs57Cw9

 

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Please note that despite this being an artist-run business with a focus on nurturing a friendly atmosphere, I expect everyone to maintain a high level of professionalism towards their work. I’m a big believer of working amongst friends and creating a positive and fun but productive work environment, so any additional information about you and what you’re into is always welcome!